개인정보 분쟁조정의 공익성 제고방안에 대한 검토

Most personal information is provided in the process of using the service or consuming the product. The subjects of personal information have the status of consumers or users, and the protection of consumers and users is ultimately for the purpose of establishing a desirable market economy order, not for regulating individual entrepreneurs. Therefore, public interest elements such as user group, society, and market economy order should be presupposed in the personal information dispute mediation System. This study suggests the problems and improvement direction of the current personal information dispute mediation system based on this consciousness. First, in the case of collective dispute mediation system for personal information protection, it is necessary to force the respondent's participation. In other words, even if there is no consent of the respondent, it needs to be improved so that the dispute mediation procedure can be initiated. In addition, it should be possible to secure the effectiveness of the dispute mediation by strengthening the investigation rights of the personal information dispute resolution committee. And it is necessary to strengthen the expertise and user convenience of personal information dispute mediation system through linkage and cooperation with the system related to personal information dispute mediation such as reporting personal information infringement, defamation dispute mediation, consumer dispute mediation.