고객 중심의 스마트폰 선탑재 앱 구성방안에 관한 연구

Translated title of the contribution: A Study on the Configuration of Pre-install Applications on Smartphone for Customer Needs

Seong Jin Choi

Research output: Contribution to journalArticlepeer-review

Abstract

Current Android smartphones include about 25 to 35 essential applications(unerasable) related to function and operation of the android smartphone itself and about 30 optional applications(removable) provided by carriers, Google and manufacturers. These applications were not able to be removed until the announcement of the smartphone applications pre-install guide from the government in January 2014, so there were memory limitations in installing new applications, causing consumer complaints by consuming data during the auto-update process of the pre-installed applications. After the announcement, we were able to delete optional applications but the complaints about the data consumption still did not disappear. Therefore, in this paper, we carried out the customer survey and analyzed the behavior information such as how carriers are operating pre-installed applications and what kind of applications customer prefers and how many applications customer wants to be pre-installed. And we proposed how to configure pre-install applications on smartphone for customer needs.
Translated title of the contributionA Study on the Configuration of Pre-install Applications on Smartphone for Customer Needs
Original languageKorean
Pages (from-to)105-117
Number of pages13
Journal방송공학회 논문지
Volume24
Issue number1
DOIs
StatePublished - Jan 2019

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