국가공무원의 공직가치: 공직가치모형의 개발과 검증

The Korean government makes efforts to reestablish public service values (PSV) in the public sector. This study developed the model of PSV including both antecedents and effects of PSV, and tested 9 hypotheses using the survey data from the civil servants of the Korean central government. First, this study explained the relationships among the antecedents of PSV at the social, organizational, and individual levels, PSV, and the attitudes and behaviors of civil servants. Second, it proposed 9 hypotheses based on the model of PSV. Third, it classified PSV into 5 types such as ethical, democratic, innovational, professional, and traditional values using the survey data from 648 civil servants. The hypothesis-testing results showed that (1) based on the individual characteristics such as gender, age, education level, organizational rank, and work experience, civil servants recognize PSV differently; (2) depending upon the different types of PSV, the respondents make different decisions in the dilemma situations; and (3) each type of PSV has different relationships with organizational commitment, job satisfaction, and ethical behaviors. Based on theoretical discussions and test results, various alternatives were discussed for enhancing desirable PSV in the Korean public sector.