기대불일치 이론을 적용한 청탁금지법 효과 연구: 정책기대, 정책만족, 정부신뢰의 경로를 중심으로

Translated title of the contribution: A study on the effect of anti-solicitation by using expectancy disconfirmation theory: Focusing on the relationship between policy expectations, policy satisfaction, and government trust

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Abstract

This study empirically verifies the effects of policy expectations and perceptions of policy outcomes on perceived policy effects through the Anti-Solicitation Act. For the purpose of conducting the study, the concept, performance, and effect of the Anti-Charging law were conceptualized based on the expectations-disagreement paradigm. The results reveal that the anticipation of the Anti-Solicitation Act had a significant effect on the recognition of the Anti-Solicitation Act's performance. However, the anticipation of the Anti-Solicitation Act did not directly affect the recognition of the effects of the Anti-Solicitation Act, but had an indirect effect through the recognition of the Anti-Solicitation Act’s performance. In addition, the recognition of the effect through the Anti-solicitation Act was found to have a significant effect on government trust.
Translated title of the contributionA study on the effect of anti-solicitation by using expectancy disconfirmation theory: Focusing on the relationship between policy expectations, policy satisfaction, and government trust
Original languageKorean
Pages (from-to)281-309
Number of pages29
Journal한국행정학보
Volume54
Issue number3
DOIs
StatePublished - 2020

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