무엇이 스마트기술의 활용에 영향을 미치는가?

This study carries out an empirical analysis on what affects the degree of utilizing smart technology(ST). Drawing upon some theories of institutional change, I set the hypotheses by categorizing the influentials into characteristics of work organization(the proportion of standardized jobs, 3R5S, and the proportion of automated work processes), HR factors(the proportion of R&D staffs, the proportion of younger workers below 40, training, job tenure, and workers’ acceptance to ST), institutional factors(the proportion of sales for the largest customer, cooperative labor-management relations, and the existence of labor union) and operational factors(ST adoption strategy by management and employee involvement in design and operation of ST). The statistical model is ordered logit model whose dependent variable is the extent to which ST is utilized. The results of this study support many of the hypotheses: the proportion of standardized jobs, 3R5S, the proportion of automated work processes, employees’ acceptance to ST, partially job tenure of production workers, the existence of labor union, cooperative labor-management relations, the extent of ST adoption strategy by management, engineer involvement in design of ST, and workers’ involvement in operational program of ST affect significantly the degree of utilizing ST, as expected theoretically by this study. Additionally I find that employee acceptance and the extent of ST adoption strategy by management mediate the effects of 3R5S, the proportion of automated work processes, on the degree of utilizing ST. Finally the empirical results are summarized and their implications and limitations are discussed.