비대면 환경에서의 사용자경험디자인 교육 사례 연구

The nationwide spread of the Corona 19 virus in early 2020 has forced Korean universities to conduct online lectures. As society shifts to a non-face-to-face paradigm, the Ministry of Education said that regardless of the end of Corona 19, it would encourage remote classes as a direction of future education so that universities can continue to maintain remote classes as an educational innovation method. Against this backdrop, improving educational experience in a non-face-to-face environment is becoming a very important task, and thus it is necessary to present lecture models through exploring various online lecture cases. Until now, studies on the development of practical online lecture cases and models are hardly found. In particular, it is difficult to find case studies of online design education, more specifically in the field of UX design. As a first step to improve the quality of educational experience in a non-face-to-face environment, this study shares the researcher’s case of online UX design education. As a research method, the two main components of teaching portfolios (education content and education management) are researched, and the effectiveness of this education case is presented through the results of students’ lecture evaluation. Through the research, the following insights and suggestions were derived. First, a mix of real-time/non-real-time digital media is suggested. Second, adopting various teaching methods is recommended for the educational effect of online UX design. It was found that when project-based learning and flipped learning are integrated in an online environment with a high dependence on digital technology, a strong educational effect can be expected. Third, in online teaching environment, functions to support students’ needs for immediate and active professor-student communication need to be integrated to the online teaching technology platform.