유니버설 디자인개념을 고려한 Wayfinding 개선 연구

Due to the increase in the number of transfer lines and ground level connections with mixed-use high-rise buildings, the Seoul Metro suffers from loaded signage fatigue because of the presence of too many signs. The purpose of this research is to propose ways of improving the wayfinding on the Seoul subway station by examining the signage and (applying the) universal design (UD) concept. A review of the literature explored five universal design components, viz. the accessibility, safety, equitability, perception, and aesthetics. The field investigation found that the ceiling and wall type and general information boards were high on the information hierarchy. The survey respondents merely perceived universal design concept, however, most needed principle. The IPA found that the signs should be appropriately laid out, spaced and located from the perspective of accessibility, and their unity and harmony were other aspects that could be improved while general information boards should include important landmarks outside. In conclusion, this study suggests that the universal design signage concept should be applied to every station and that specific stations should have a duly sign system.