Abstract
This paper addresses how to assess and improve the user experience design of hospital applications for their customers in mobile and wireless environments. To broadly understand the new functionalities and emotional user requirements of mobile hospital applications from a user experience perspective broadly, we elicit crucial user requirements for mobile hospital applications using the evaluation grid method (EGM). Additionally, we suggest a guideline for improvement using a hierarchical value map and biplot analysis.
| Original language | English |
|---|---|
| Pages (from-to) | 1591-1602 |
| Number of pages | 12 |
| Journal | Wireless Personal Communications |
| Volume | 91 |
| Issue number | 4 |
| DOIs | |
| State | Published - 1 Dec 2016 |
Keywords
- Biplot analysis
- Evaluation grid method
- Hierarchical value map
- Requirement
- U-Healthcare
- UX design