CIPP 평가모형과 Kirkpatrick 평가모형을 활용한 중소기업 훈련 컨소시엄 사업의 성과 평가연구

This study was to investigate the processes and evaluate the outcomes of consortium training project for small and middle-sized corporations, which was initiated to improve nation-wide manpower, corporational productivity, and self-sustaining of small and middle-sized corporations. The CIPP evaluation model and Kirkpatrick's 4 level model were combined to induce evaluation inventory and to develop before - after survey items. The evaluation work was focused on the differences in processes and outcomes according to the types of operational institutes and the size of corporations. The managers from total 239 corporations were asked to answer before and after survey. The results of analysis reveled there was no difference among the types of operational institutes in context and input evaluation phrase. However, in process evaluation, there were significant differences according to the size of corporations in terms of official counseling program and problem-solving process. In product evaluation, satisfaction and involvement of jobs as well as individual worker's productivity and error rate were improved by training program. The managers were recognized the outcomes of this project positively. The results suggested that there should be sustainable and comprehensive evaluation frame to improve the outcomes of this project.