@inbook{13241d34d94a476caf9008dfb78fdee9,
title = "Equilibrium in the Hybrid Channel",
abstract = "In the distribution of goods and services, we observe that many firms use multiple channels. For example, consumers can purchase airline tickets either through travel agents or from the airlines directly. Personal computer manufacturers such as IBM, Compaq, and Dell are increasingly using both retail outlets and mail order to distribute their products (Moriarty and Moran 1990). These multichannels are called hybrid channels.",
keywords = "Direct Channel, Mail Order, Retail Outlet, Travel Agent, Vertical Integration",
author = "Park, \{Seong Y.\} and Keh, \{Hean Tat\}",
note = "Publisher Copyright: {\textcopyright} 2015, Academy of Marketing Science.",
year = "2015",
doi = "10.1007/978-3-319-17320-7\_51",
language = "English",
series = "Developments in Marketing Science: Proceedings of the Academy of Marketing Science",
publisher = "Springer Nature",
pages = "201--202",
booktitle = "Developments in Marketing Science",
}