Goal-based manufacturing gamification: Bolt tightening work redesign in the automotive assembly line

Seunghwan Roh, Kyoungwon Seo, Jiyoung Lee, Jihyo Kim, Hokyoung Blake Ryu, Changho Jung, Hyunwoo Lee, Jongho Shin

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

19 Scopus citations

Abstract

Recent productivity-oriented technologies (e.g., industrial robots, assistive wearable tools) have more focused on production capacity rather than workers roles and experiences in the manufacturing process, and as a consequence, task have become simple and repetitive which is detrimental for work motivation. Researches have been conducted to improve worker’s motivation and experience during this monotonous work (e.g., bolt tightening), and gamification has got attention as a useful way to improve worker’s intrinsic motivation by augmenting playful goal and feedback to previous demotivating context. The present study aims at examining the effect of gamification for improving the worker’s flow and emotional experience which are related with intrinsic motivation in the workplace. An empirical study was carried out by five participants. They were instructed to tighten bolts in three different interface conditions (e.g., default condition; reactive condition; and gamification condition). During the task, their flow level and emotional state were assessed by experience sampling method (ESM). The benefits of the manufacturing gamification in the worker’s flow experience and positive emotion are also discussed.

Original languageEnglish
Title of host publicationAdvances in Ergonomics of Manufacturing
Subtitle of host publicationManaging the Enterprise of the Future - Proceedings of the AHFE International Conference on Human Aspects of Advanced Manufacturing, 2016
EditorsStefan Trzcieliński, Christopher Schlick
PublisherSpringer Verlag
Pages293-304
Number of pages12
ISBN (Print)9783319416960
DOIs
StatePublished - 2016
EventInternational Conference on Human Aspects of Advanced Manufacturing, HAAMAHA 2016 - Walt Disney World, United States
Duration: 27 Jul 201631 Jul 2016

Publication series

NameAdvances in Intelligent Systems and Computing
Volume490
ISSN (Print)2194-5357

Conference

ConferenceInternational Conference on Human Aspects of Advanced Manufacturing, HAAMAHA 2016
Country/TerritoryUnited States
CityWalt Disney World
Period27/07/1631/07/16

Keywords

  • Emotional experience
  • Flow experience
  • Intrinsic motivation
  • Manufacturing gamification

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