TY - GEN
T1 - Interaction as learning process
T2 - NordiCHI 2008: Building Bridges - 5th Nordic Conference on Human-Computer Interaction
AU - Choi, Jung Min
AU - Sato, Keiichi
PY - 2008
Y1 - 2008
N2 - While users increasingly need to obtain more knowledge for operating systems, knowledge of the domain of concern has been hidden behind system operation which may not reflect the reality of practice in the domain. As users' experience in system use is limited to system operation procedures, they may not be able to learn how to manipulate domain knowledge in order to achieve satisfactory output using the system. This research aims to propose a methodology for supporting system designers in developing a system that can help users more actively expand and manipulate their domain knowledge through interaction. In this paper, first, the models of users' learning process in interaction are proposed. Then, the effects of users' operation and domain knowledge on their learning process are investigated through observational case studies. Finally, a methodological concept for manipulating users' learning process in system design is proposed and discussed in order to enhance the quality of interaction.
AB - While users increasingly need to obtain more knowledge for operating systems, knowledge of the domain of concern has been hidden behind system operation which may not reflect the reality of practice in the domain. As users' experience in system use is limited to system operation procedures, they may not be able to learn how to manipulate domain knowledge in order to achieve satisfactory output using the system. This research aims to propose a methodology for supporting system designers in developing a system that can help users more actively expand and manipulate their domain knowledge through interaction. In this paper, first, the models of users' learning process in interaction are proposed. Then, the effects of users' operation and domain knowledge on their learning process are investigated through observational case studies. Finally, a methodological concept for manipulating users' learning process in system design is proposed and discussed in order to enhance the quality of interaction.
KW - Design methodology
KW - Domain and operation knowledge
KW - Interactive system design
KW - Users' learning process
UR - http://www.scopus.com/inward/record.url?scp=70049110431&partnerID=8YFLogxK
U2 - 10.1145/1463160.1463169
DO - 10.1145/1463160.1463169
M3 - Conference contribution
AN - SCOPUS:70049110431
SN - 9781595937049
T3 - ACM International Conference Proceeding Series
SP - 73
EP - 82
BT - NordiCHI 2008
Y2 - 20 October 2008 through 22 October 2008
ER -