TY - GEN
T1 - Towards integration of products and services
T2 - International Conference on Management and Service Science, MASS 2009
AU - Park, Yongtae
AU - Lee, Hakyeon
PY - 2009
Y1 - 2009
N2 - Integration of products and services has attracted increasing attention from both practice and academia. A variety of concepts concerning integration of products and services have been proposed, which have resulted in a jungle of terms. In an attempt to develop research building blocks and a common terminology, this paper provides a thorough literature review on those concepts. We first define integrated product-service (IPS) as "anything into which products and services are integrated, regardless of its type, purpose, and features". It is an umbrella term that covers all of the above concepts. Next, various IPS concepts are reviewed under two broad heads: marketingoriented IPS and engineering-oriented IPS. Finally, some research implications are presented.
AB - Integration of products and services has attracted increasing attention from both practice and academia. A variety of concepts concerning integration of products and services have been proposed, which have resulted in a jungle of terms. In an attempt to develop research building blocks and a common terminology, this paper provides a thorough literature review on those concepts. We first define integrated product-service (IPS) as "anything into which products and services are integrated, regardless of its type, purpose, and features". It is an umbrella term that covers all of the above concepts. Next, various IPS concepts are reviewed under two broad heads: marketingoriented IPS and engineering-oriented IPS. Finally, some research implications are presented.
KW - Component
KW - Integration of products and services
KW - Literature review
KW - Service engineering
KW - Servitization
UR - http://www.scopus.com/inward/record.url?scp=73849083741&partnerID=8YFLogxK
U2 - 10.1109/ICMSS.2009.5300827
DO - 10.1109/ICMSS.2009.5300827
M3 - Conference contribution
AN - SCOPUS:73849083741
SN - 9781424446391
T3 - Proceedings - International Conference on Management and Service Science, MASS 2009
BT - Proceedings - International Conference on Management and Service Science, MASS 2009
Y2 - 20 September 2009 through 22 September 2009
ER -