TY - JOUR
T1 - Trust and Public Service Motivation
AU - Kim, Seung Hyun
AU - Kim, Sangmook
N1 - Publisher Copyright:
© 2024 Taylor & Francis Group, LLC.
PY - 2024
Y1 - 2024
N2 - Trust is fundamental to the proper functioning of society and to democratic governance. However, there has been insufficient research on how trust is related to public service motivation (PSM). This study examines the relationships among generalized trust, institutional trust, and PSM using two-wave panel data (n = 1,074) with a one-year interval from online surveys conducted in Korea. Results show that both generalized trust and institutional trust are positively related to PSM, with generalized trust being the stronger predictor of PSM. The implications of this study are discussed, and suggestions for future research are presented.
AB - Trust is fundamental to the proper functioning of society and to democratic governance. However, there has been insufficient research on how trust is related to public service motivation (PSM). This study examines the relationships among generalized trust, institutional trust, and PSM using two-wave panel data (n = 1,074) with a one-year interval from online surveys conducted in Korea. Results show that both generalized trust and institutional trust are positively related to PSM, with generalized trust being the stronger predictor of PSM. The implications of this study are discussed, and suggestions for future research are presented.
KW - generalized trust
KW - institutional trust
KW - public service motivation
KW - trust
UR - http://www.scopus.com/inward/record.url?scp=85199411304&partnerID=8YFLogxK
U2 - 10.1080/15309576.2024.2377595
DO - 10.1080/15309576.2024.2377595
M3 - Article
AN - SCOPUS:85199411304
SN - 1530-9576
VL - 47
SP - 1356
EP - 1375
JO - Public Performance and Management Review
JF - Public Performance and Management Review
IS - 6
ER -