TY - GEN
T1 - Typology of convergence for digital contents service
T2 - 7th International Conference on Service Systems and Service Management, ICSSSM'10
AU - Kim, Jieun
AU - Geum, Youngjung
AU - Park, Yongtae
PY - 2010
Y1 - 2010
N2 - This paper suggests a typology of convergence for digital contents service in an attempt to investigate the characteristics of service innovation. The convergence of digital contents service is identified as the recombination using the multi-source into a new innovative service. Thus, firstly, the structure of digital contents service is defined. Secondly, the typology of convergence for digital contents service is suggested. In this paper, six types of convergence patterns are identified: platform integration, product integration, process integration, product fusion, process fusion, and product-process fusion. Lastly, the case examples are illustrated for each typology using the applications of Apple's App Store. The typology suggested in this paper is able to serve the basis of the research for service convergence and explore the pattern of convergence which is crucial to the effective development of the digital contents service.
AB - This paper suggests a typology of convergence for digital contents service in an attempt to investigate the characteristics of service innovation. The convergence of digital contents service is identified as the recombination using the multi-source into a new innovative service. Thus, firstly, the structure of digital contents service is defined. Secondly, the typology of convergence for digital contents service is suggested. In this paper, six types of convergence patterns are identified: platform integration, product integration, process integration, product fusion, process fusion, and product-process fusion. Lastly, the case examples are illustrated for each typology using the applications of Apple's App Store. The typology suggested in this paper is able to serve the basis of the research for service convergence and explore the pattern of convergence which is crucial to the effective development of the digital contents service.
KW - Convergence
KW - Digital contents
KW - Innovation
KW - Service innovation
KW - Typology
UR - https://www.scopus.com/pages/publications/77955971978
U2 - 10.1109/ICSSSM.2010.5530208
DO - 10.1109/ICSSSM.2010.5530208
M3 - Conference contribution
AN - SCOPUS:77955971978
SN - 9781424464876
T3 - 2010 7th International Conference on Service Systems and Service Management, Proceedings of ICSSSM' 10
SP - 401
EP - 406
BT - 2010 7th International Conference on Service Systems and Service Management, Proceedings of ICSSSM' 10
Y2 - 28 June 2010 through 30 June 2010
ER -